Frequently Asked Questions
Everything you need to know about our premium Italian products and services.
Where are Botticelli products sourced from?
Our products are authentically sourced from Italy and other Mediterranean regions, ensuring we bring the highest quality olive oils, vinegars, and pasta sauces directly to your kitchen.
How should I store my olive oil and balsamic vinegar?
To maintain freshness and flavor, store your olive oil and vinegar in a cool, dark place away from direct sunlight and heat sources like the stove.
What is your shipping policy for glass-bottled goods?
We take extra care in packaging our glass bottles with protective materials. Orders are typically processed within 1-2 business days and shipped via standard ground transit.
What should I do if my order arrives damaged?
If any of your items arrive damaged or leaking, please contact our customer support team within 48 hours of delivery with a photo of the damage to receive a replacement or refund.
Are Botticelli pasta sauces gluten-free?
Most of our pasta sauces are naturally gluten-free. We recommend checking the specific ingredient list on each product page or label for the most accurate dietary information.
Do you offer wholesale opportunities for retailers or restaurants?
Yes, we offer wholesale pricing for bulk orders. Please reach out through our wholesale contact form with your business details to receive our current catalog.